GMS has won a tender for providing messaging services to "Ukrpost". The tender was held on the website of public procurement "Prozorro" where, along with the GMS proposal, requests from three other message services suppliers were presented.
"Ukrposhta" has experience working with GMS in SMS delivery services. Since February, the list of services has been expanded, and "Ukrposhta’s" customers will receive informational messages abourt their mail and parcels not only via SMS, but also via the Viber application.
Thus, initially "Ukrposhta’s" information message is sent via Viber which is significantly cheaper than sending messages by SMS. However, if the customer is "off-line" when the message is being sent, it will be automatically delivered by SMS.
"As of today, 44% of the total number of test messages were sent via the Viber application," - says Sergei Galagan, "Ukrposhta" Deputy Director of Information Technology. "We will continue to improve this service and are considering the possibility of communication with our clients via other popular instant messengers."