FlipBook: Conversational AI and Automation

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Gartner predicts that Conversational AI will reduce contact centre agent labour costs alone by $80 billion in 2026. With 90% of customers having rated an “immediate” response critically important, modern organisations need to prioritise AI conversations as part of their customer engagement strategy.

This free Flipbook discusses the benefits of AI-powered chatbots to help you win the experience economy.

In this FlipBook you’ll learn:

  • Quick AI stats
  • Cross-industry benefits of AI chatbots
  • Tips for decreasing communication costs and increasing revenue

Download it now!

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