31 Dec 2022 2 min read Telecom News Roundup: December 2022 The end of 2022 is near. So, the time to familiarise yourself with the hottest telco news of December has come. Here we go!
14 Dec 2022 6 min read 3 Hot Chatbot Trends to Elevate Your Customer Service Strategy GMS has assembled 3 Chatbot trends that will help enterprises enhance their customer service.
7 Dec 2022 1 min read Interview with ROCCO Research: The biggest challenge facing the messaging industry Having a deep understanding of all sides of the A2P messaging ecosystem allows Global Message Services (GMS) to bridge the information and solutions gap between enterprises and...
6 Dec 2022 3 min read Telecom News Roundup: November 2022 Before the year is over and everyone is off for their Christmas vacation, it is worth having a peek at the most recent developments in business messaging. China’s first legislation...
5 Dec 2022 6 min read How Can MNOs Handle Flash Calls? Flash calling is a bypass type that can be a threat to operators' revenues, it can also be an opportunity for diversifying income flows.
1 Dec 2022 1 min read Interview with ROCCO Research: The number one way to elevate your CX Sending the right message at the right time, and in the right channel, to the right audience can significantly improve customer engagement, leading to higher...