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Vacancy

Customer Care Specialist

14-02-2019

Due to the global development of our company, now we are looking for Customer Care Specialist, for our office in Kyiv, Ukraine:

Responsibilities:
  • Working with existing Enterprises (big and medium Ukrainian and foreign companies): customer's retention, relations development;
  • Cross-sales - sales of other services to existing customers, incl through tenders held by the clients
  • Working with customer receivables
  • Implementation of the sales plan, targets fulfillment;
  • Interaction with other departments to address Enterprises requests/issues;
  • Provision of the necessary reports, suggestions on the product development strategy and work with clients;
  • Collecting customers feedback and request for new services.

Requirements:
  • Higher education;
  • 2+ years of experience in Account management in Telecom / Software / Bank or Insurance;
  • English upper-Intermediate;
  • Advanced PC user - MS Office (Excel, Word, Power Point);
  • Result-oriented, proactive, responsible;
  • Excellent communication and strong diplomatic skills.

GMS offers you:
  • International dynamic environment;
  • Global projects & challenging tasks;
  • Attractive remuneration package.

Choosing GMS, you choose progress.

Apply now

Grow together with our team

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