Quality Management Specialist

Quality Management System (QMS) is a collection of interrelated business processes focused on consistently meeting requirements established both internally and externally for the business. The QMS is aligned with an organization’s purpose and strategic direction. It is expressed as the organizational goals and aspirations, policies, processes, documented information and resources needed to implement and maintain an efficient and effective QMS.

GMS is looking for the Quality Management Specialist who will be collaborate across the organization to maximize effectiveness.


  • Design and improvement of documented information required by the ISO 9001:2015 and documented information determined by the Company as being necessary for the effectiveness of the quality management system;
  • Undertaking internal quality audits and supporting audit of information security management system;
  • Ensuring that processes meet required standards;
  • Review internal documents and make suggestions for changes and improvements;
  • Organize and lead the business processes’ standardization and continuous improvement across all departments in the Company;
  • Supporting all GMS departments to establish Key Performance Indicators and targets to measure the successful adherence to the quality management system;
  • Control the closure of internal and external corrective actions and preventive actions or opportunities for improvement;
  • Verifications and review the effectiveness of any correction and corrective actions taken , assess the effectiveness of changes made;
  • Measure performance of QMS, identify any areas of weakness, recommendations and suggestions of improvement;
  • Train employees on quality assurance standards and processes;
  • Improvement of change management process;
  • Preparation of information for management review;
  • Communicates with the external auditors within the responsibility area;
  • Maintenance, overall overseeing and improvement of the Quality Management System (QMS).


  • 3+ years of extensive and successful experience on the implementation of ISO 9001 and/or ISO/IEC 27001 in telecommunications business;
  • Good knowledge of management (quality and/or information security) system requirements, principles and their application;
  • Experience in internal external audit against the requirements of ISO 9001 and/or ISO/IEC 27001;
    Experience in IT audit in the telecom area is preferable;
  • QMS training development and conducting;
    Working knowledge of networking, operating system, system software, change management process is a preferable;
  • Skilled negotiator able to change mindsets and traditional organizations towards process oriented and efficient ways of working;
  • Professional certification in Information Security or Quality management is a plus;
  • Fully analytical in mind, and ready to look into details;
  • Understanding on risk management concepts, international standards such as ISO 31000;
  • Advanced level of English & excellent communication skills;
  • PC advanced user ( Excel, Visio, PP, SharePoint);
  • “Thinking out of the box” mentality;
  • Fully analytical in mind, and ready to look into details;
  • Commitment, integrity and progress enthusiast;
  • International experience and exposure is a real plus.

GMS offers:

  • Multicultural & dynamic environment in fast growing worldwide business;
  • Global projects & challenging tasks;
  • Customer oriented culture with a high respect to both internal and external customers;
  • One-of-a-kind company culture — a mixture of open mindset and great sense of humor;
  • Competitive salary and bonus system based on appraisal results;
  • Training programs, medical insurance, English classes and other perks and benefits.

Choosing GMS, you choose progress.

Apply Now

Grow together with our team

Meet our people

Working for GMS is like climbing a mountain that you haven’t scaled before. You are looking forward to new challenges and difficulties that need to be overcome. And you learn something new and discover hidden forces within you with every step. And now, a new peak has been reached, another goal is in the piggy bank of achievements. And it seems that there is nowhere higher, but there are hundreds of new peaks on the horizon … 😊 The people are just as important: those who have traveled all the way with you and are ready to go further. My warmest thanks and appreciation to the team!

Maryna Ishchanova

Internal Communications Specialist

Working for GMS is a constant dynamic. There is no place for the word “boring”. There is always a productive atmosphere in the air. It is all about working on different tasks and projects, the opportunity to brainstorm with like-minded people, as well as working in a multicultural environment with the taste of small and big victories. But the main thing is the team. Every day you come to work and meet interesting, versatile people – professionals in their field. Those with whom it’s not only fun to work in a team, learn something new, achieve results, but also relax and have a great time outside of work

Yevhenii Riabov

A2P (MEA) Unit Manager

Working for GMS is a big responsibility. I’m the first person to meet potential colleagues and induct them into the company.  Everything that I say, the way how I say it, intonation and even mood are important. This is really a big challenge. My work at GMS can be compared to walking on a volcano. Today it can be quiet and stable, and the very next day seismic activity is approaching.

Tetiana Vachi

Head of Recruitment Division

GMS is teamwork. It’s a great pleasure to set unattainable goals and achieve them, thanks to your own efforts and colleagues’ support. GMS is primarily a challenge to yourself: are you ready to work at that rhythm? Can you make decisions on your own quickly to achieve the result? People are our most valuable resource. When we launch complex projects, our motivation becomes even stronger and tasks become more ambitious. Then it’s time for the next kick-off strategy!

Vadym Podkolzin

Key Account Manager

Work at GMS is the desire and need for continuous development, the search for new solutions, and the acquisition of new knowledge. The dynamics of growth and development of the company stimulates you to grow and improve. When people around you give their best and do the impossible, you simply cannot stand by, but have to take up a shovel and look for diamonds. It doesn’t matter that diamonds are not mined with a shovel and obviously not in the ground, but you do it anyway. Nothing is impossible if you are a thrilling GMSguy!

Dmytro Lytvynov

Regional Director

Working for GMS is all about working with unique, creative people. At work, as well as in life, there are challenges and difficulties. And it is the team that instills you with confidence in your abilities, supports you at all stages, motivates you to move on. Together we are developing and reaching new heights at work, in sports, and in life. This is the key to our success. #GMSFamily – this is US!

Sergii Kharkov

Senior Project Manager

GMS is a source of self-development and excellent prospects. It is here, where thanks to the focus, the quality of tasks, and perseverance – you can prove yourself and also be marked by colleagues and team leaders. Namely in GMS – you can feel the very team-bulding and networking.

Dmytro Shpatakovskyi


Work at GMS is all about constantly solving complex tasks together with a team of professionals. A large and friendly team, that easily deals with all ambitious tasks and challenges: “Impossible is possible!” Together we achieve our goals, develop professionally and personally, and accept any difficulty as a challenge.

Denys Kapliuk

Senior Lawyer

For me, working at GMS is the challenge: “To be better today than yesterday”. Every year our company reaches new heights, our tasks become more and more complicated and interesting. We are not afraid of taking risks and we are able to transform quickly to be always the leader of our business. I am very motivated by this crazy drive, a friendly and professional team, the opportunity to develop and realize myself.

Andrii Nastenko

Head of Business Analysis Division