Routing System Engineer

Remote position

We are seeking a highly skilled and experienced Routing System Engineer to join our IT Department. In this role, you will ensure the Wholesale routing system operates efficiently, integrates seamlessly with other systems, and meets both business and regulatory requirements. The focus is both technical and operational and is a critical player in the overall LCR strategy of GMS.


Who we are:

Global Message Services (GMS) is a global messaging company with over 17 years of expertise in the industry and extensive knowledge of messaging, traffic monetization, and customized software solutions. GMS is a one-stop shop for worldwide communications through high-quality turnkey solutions tailored to each client’s needs.


What you’ll do:

  • Ensure that the Wholesale routing system is up to date, functional, and aligned with the latest industry standards. Oversee regular maintenance, updates, and upgrades.
  • Configure Wholesale routing system parameters, such as rate tables, quality thresholds, and routing rules, based on business decisions and interconnection agreements.
  • Establish regular communication channels with the owners of interconnection billing, rating, and reconciliation systems. Organize periodic sync-up meetings to ensure alignment of systems and operational objectives.
  • Ensure the Wholesale routing system seamlessly integrates with other GMS systems like the billing system, SMS gateway platforms, and external carriers.
  • Regularly monitor system performance. This includes checking routing decisions in real-time, verifying successful route changes, and ensuring quality thresholds are met.
  • Ensure that the system adheres to industry security standards and any relevant regulatory requirements, particularly when dealing with international routes.
  • Oversee the storage, backup, and retrieval of LCR-related data. This also involves ensuring data accuracy and integrity.
  • Function as the primary point of contact for any system-related issues, troubleshooting problems, and ensuring minimal disruption to routing services.
  • Consult with internal teams, external partners, and vendors to ensure system requirements are clear, and performance expectations are met.
  • Train other team members on the system’s usage and best practices, ensuring that knowledge is consistently updated and transferred.
  • Seek feedback and conduct reviews to identify areas of improvement in the system’s functionality, efficiency, or usability.


What we expect:

  • 5 years of working experience in engineering or similar field.
  • Deep understanding of billing, rating, routing system architecture, features, and functionalities.
  • Ability to interpret system logs, performance metrics, and routing data to make informed decisions.
  • Capability to quickly identify and rectify system issues, ensuring minimal service disruption.
  • Effective communication skills to articulate system needs, updates, and issues to both technical and non-technical stakeholders.
  • Ability to manage system upgrades, and integrations.
  • Awareness of any regulatory requirements and standards related to SMS routing and interconnection.
  • Skills in managing relationships with system vendors, ensuring timely support and service.
  • Degree in Computer Science, Engineering, or similar field.


What we offer:

  • Multicultural & dynamic environment in fast-growing worldwide business.
  • One-of-a-kind company culture – a mixture of open mindset, high dedication, striving for success, and team spirit.
  • Professional team that is committed and stands for the highest standards of performance.
  • Our values – Commitment, Integrity, and Progress – are vivid in day-to-day company activities.
  • Customer-oriented culture with high respect for both internal and external customers.
  • Competitive salary and bonus system.


Please submit the form below or send your CV and cover letter to


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