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Salesforce Administrator


Due to the global development of our company and Salesforce CRM implementation, now we are looking for Salesforce Administrator, Kyiv, Ukraine.

Main Responsibilities:

  • Manage administration functions: user and security management, object customizations, process automations, fields/relationships, workflow rules, page layouts, validation rules, email templates, custom buttons and app installations, configurations and integrations;
  • Manage user configuration, roles, profiles and permission sets;
  • Assist with data maintenance, imports, exports, and updates using data loader;
  • Timely handling and filtration user requests for changes in Salesforce system;
  • Troubleshoot, resolve, escalate, and track system issues;
  • Monitor, assess and report on Salesforce system health and usage, identify needed system improvements;
  • Support QA efforts during implementations and rollouts of new system features;
  • CRM user training;
  • Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting;
  • Create and maintain thorough, up-to-date, functional and technical system documentation;
  • Create reports and dashboards for the business.


  • 2+ years of experience providing operational support using Salesforce CRM;
  • Upper-Intermediate level of English;
  • Salesforce Administrator Certification;
  • Experience with Visualforce, APEX, Java, Canvas, Process Builder, Salesforce Cloud Flow Designer, SOQL and JavaScript;
  • Expert level understanding of the Salesforce product suite, including Sales Cloud, Service Cloud and Community Cloud;
  • Mastery of user security, profile and role management, custom objects, workflow and validation rules, email templates, formulas, dashboards & reporting;
  • Attention to details, problem solving and analytical skills.

GMS Offers:

  • International dynamic environment;
  • Global Projects & challenging tasks;
  • Attractive remuneration package.

Choosing GMS, you choose progress.

Apply now

Grow together with our team

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