Senior Product Manager (MNO Products)

Remote Position

Are you excited by the power of digital technology to drive better client experiences? Can you translate data into recommendations to create, change, develop and manage a new product to satisfy the client’s expectations? So, we’re looking for you!

Our Product Team combines a blend of technical, management, and leadership skills to play a pivotal role in the team-based delivery of technically focused work including development and integration projects.


Who we are:

Global Message Services (GMS) is a global messaging company with over 16 years of expertise in the industry and extensive knowledge of messaging, traffic monetization, and customized software solutions. GMS is a one-stop shop for worldwide communications through high-quality turnkey solutions tailored to each client’s needs.


What you’ll do:

  • Create and enhance innovative products for the Mobile Network Operators (MNOs) VAS ecosystem based on the market needs and company strategy.
  • Gather and prioritize requirements for the product, defining the vision for the product.
  • Determine product specifications, use cases, and overall value for GMS clients.
  • Collect, prioritize, and communicate product requirements.
  • Manage, monitor, and forecast product execution.
  • Coordinate internal resources and vendors for flawless execution.
  • Perform risk management analysis.
  • Develop product documentation, and business plans and execute product launches.
  • Coordinate development, launching, and implementation of new products: identification of responsibilities, calculation of the main indicators of the product effectiveness based on analytics.
  • Create and co-create sets of supporting materials for the Sales team.
  • Arrange, and provide product training and presentations.
  • Sign contracts with subcontractors, partners, and other necessary agreements to develop and launch products.
  • Participate in market research, marketing activities, GTM activities, training, and overall product lifecycle activities.
  • Present at conferences and in front of clients assisting sales and marketing teams.


What we expect:

  • University degree (Telecommunications, IT, Engineering, understanding of commercials and marketing will be an advantage).
  • 7+ years as Product Manager in the areas of Telecom Value-Added Services (VAS), Telecommunications, SMS Infrastructure & Platforms, SMS & Voice Security Services, Fraud/Firewall Management.
  • Proven experience in managing technical integrations within a commercial environment.
  • Commercial understanding of Telco VAS offerings (pre-sales experience is an advantage).
  • Technical background with understanding and/or hands-on experience with SMS and VAS platforms.
  • Ability to manage teams and several products at once.
  • Advanced level of English (both verbal and written).
  • Confident PC user (MS Office suite).
  • Experience in effective work with cross-functional teams possibly in a remote environment.
  • Organized and methodical, product management skills.
  • Analytical and negotiation skills.
  • Presentation skills (internal and in front of the client and wider audience) and occasional travel availability.


What we offer:

  • Multicultural & dynamic environment in fast-growing worldwide business.
  • One-of-a-kind company culture – a mixture of open mindset, high dedication, striving for success, and team spirit.
  • Professional team that is committed and stands for the highest standards of performance.
  • Our values – Commitment, Integrity, and Progress – are vivid in day-to-day company activities.
  • Customer-oriented culture with high respect for both internal and external customers.
  • Competitive salary and bonus system.


Please submit the form below or send your CV and cover letter to


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