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GMS AI Chatbots solution for Sales and Marketing

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AI-proof your engagement tactics

Initiate interactions, guide your customers through the
funnel, and delight them at any stage of their journey

Engage and win customers at any stage of the funnel

Build memorable experiences for your customers. Our AI Chatbots solution is able to mimic human interactions. It has short and long-term memory and it will learn to behave like your best brand ambassador

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Increase your conversion rates and diversify your demand strategy

Make purchasing simple with personalised guidance, promo offers, and handy information at any step of the buyer’s journey. Our AI Chatbots can initiate conversations and offer help whenever such need is detected

Scale your revenue generation with no extra headcount

Use the proactive messaging feature to initiate interactions at the right moment. Cross-sell and upsell precisely when your customers are most likely to purchase

Talk to our experts today to create a perfect match for your specific needs

Next level customer engagement

Drive better results with smart automation

  • Promote new products and services
  • Help find the right product fit
  • Drive service subscriptions
  • Provide detailed information
  • Offer discounts and last minute offers
  • Promote your social channels
  • Patch up leaks across the customer journey
  • Collect feedback
  • Analyse conversations and user behaviours
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Key features
and tools

The art of conversation made easy

Natural Language Understanding (NLU) enables chatbots to understand human language. It helps them interpret and respond to what people say or write, making it easier for humans to interact with chatbot technology in a natural and intuitive way.

With over 100 languages, our conversational AI solution enables brands to communicate seamlessly and provide excellent customer experiences across the globe.

Proactive messaging uses machine learning algorithms to analyse behaviors and engagement patterns. It allows our AI Chatbots to automatically send personalised messages at strategic times to encourage interaction. This feature increases engagement and provides proactive support to your customers without requiring them to initiate the conversation first.

Our solution can seamlessly integrate with multiple channels and systems. You may want to activate the most popular messaging channels to boost customer experience, or integrate with your key software like CRM to increase the efficiency of your team.

Our AI-powered chatbot has a short-term memory feature that allows it to retain information for a brief period to facilitate the conversation in real-time. Its long-term memory feature on the other hand enables it to recall information from previous interactions to provide a more seamless user experience in future conversations.

Our AI Chatbots Platform comes with advanced analytics that allows you to track user interactions and analyse chatbot performance, providing insights into user behavior, preferences, and pain points. You can use these insights to optimise the user experience, and drive better business outcomes.

Flexible

deployment plans

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You decide how much support you need

We’ll match your exact capabilities and needs! We offer a ready-to-use solution as well as full deployment and management service within our CX Consultancy and Support plan.

Need more details? Book a short call with our experts.

FAQ

Your questions answered

Conversational AI is a technology that enables machines to understand and interpret human language in natural, conversational way. It allows them to interact with humans through text, speech and other methods of communication, thanks to machine learning and Natural Language Understanding (NLU) capabilities.

You may build your AI-powered chatbot on your own, through our user-friendly Chatbot Building Platform, using our templates and resources. You may also decide to use our CX Consultancy and Support plans – our experts will provide full service on your request.

Not sure what your need? Book a free consultation

Chat automation is the process of automating conversations between customers and businesses. This technology can help enterprises save time and resources by automating routine interactions, while also providing customers with quick and efficient support and assistance.

Chat automation can be script-based, with limited capabilities and results, or powered by AI.

Yes, our solution is an AI-powered, goal-oriented chatbot.

A goal-oriented chatbot helps customers accomplish tasks or achieve specific objectives by guiding them through a series of steps or actions. It uses Natural Language Understanding and Machine Learning algorithms to understand user input and provide relevant responses and suggestions to facilitate goal achievement.

There is a substantial difference between regular chatbots and AI-powered ones.

The difference lies in the technology used to power them. Regular chatbots follow pre-programmed rules and can only respond to specific keywords or phrases. On the other hand, AI-powered chatbots utilise AI technologies, such as natural language understanding and machine learning, to understand the intent behind user queries and provide more intelligent responses.

AI-powered chatbots can learn from past interactions and improve their performance over time, while regular chatbots are limited to the rules programmed into them.

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Flexible service plans

We’ll match your exact capabilities and needs.
We offer ready-to-use solutions as well as full deployment
and management support – you decide.

AI Chatbots
Out of the box

What you’ll get:

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AI Chatbots
Starter Support

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AI Chatbots
Service 360°

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Not sure what you need? Contact our Experts for a free consultation

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Industry
spotlight

Conversational AI for Finance, Retail and eCommerce

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