Effective multichannel communications for enterprises in the digital age

GMS provides solutions that help enterprises reach their customers in the most effective ways possible. Offering the latest in multichannel marketing solutions, GMS ensures delivery over a customizable suite of channels

Multichannel communications

Today’s customer is spending up to 5 hours a day on mobile devices.

In some markets time spent using a smartphone is surpassing time spent watching television. To take advantage of the smartphone’s ever-growing centrality to people’s lives, businesses need to be efficient and flexible in their communications, while remaining frugal about their marketing and advertising budgets.

Reach customers across multiple touchpoints

Your customers are constantly exposed to multiple screens and channels. Build brand awareness and keep them moving through the marketing funnel by engaging them across all these touchpoints with coordinated, multichannel campaigns. GMS provides a host of turnkey solutions that help you do that. With easy-to-use interfaces, API integration, and expert knowledge of the mobile ecosystem, we help enterprises grow their business with cutting-edge communications solutions. 

One channel is never enough
  • Over two-thirds of the global population are using mobiles
  • Smartphones will account for 79% of all mobile connections by 2025
  • 2.4 billion people are using messaging apps
  • SMS remains ubiquitous and boasts a 94% open rate
Effective multichannel communications | GMS B2C services
There are many ways of delivering your message, and which methods you choose couldn’t be more important

Customers have different preferences for how they interact with a brand. For example, so-called millennials prefer to text rather than talk. Not everyone uses the same messaging apps, either, and individuals will have their own preferences even if they use more than one. Utilizing a multichannel approach is not only necessary to ensure you reach your customers – it is also the most effective way of engaging them. You can be sure of a more positive reaction if you segment your audience and use the channels they prefer.

GMS’ Hyber platform provides a secure, reliable, and cost-effective tool with which to accomplish this. It allows you to mix-and-match channels as you see fit, and individually customize settings for each channel. You can even prioritize channels, and Hyber will use lower-priority options if a message cannot be delivered using your first choice.

SMS Messaging

Reach customers with the most secure and reliable global messaging provider

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Viber Business Messages

Engaging business messaging delivered via Viber messenger

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WhatsApp Business Messaging

For companies who want to provide quality customer support

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RCS Messaging

Reach customers with rich, native messaging using RCS

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Push Notifications

Build the value of your app and directly reach customers

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Create email campaigns that are visually vibrant and engaging

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From staples like SMS and email to cutting-edge communications tools like RCS and OTT messengers, GMS offers a range of solutions to enhance and personalize engagement with your customers. As a single point of access for both operators and enterprises, GMS is able to provide trusted, reliable, and secure message routing that benefits everyone. Our enterprise partners can be assured of the most efficient and effective multichannel communications possible.

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Multichannel communications

Successful mobile marketing is now multichannel: building engagement and brand loyalty over multiple touchpoints. GMS delivers turnkey solutions for your marketing needs and raise the efficiency of your communication with customers.

To deliver the best quality of communications for any business’ needs, GMS created its multichannel platform Hyber which allows you to use multiple communication channels with your audience simultaneously: push, messenger apps, and SMS. It is a secure, reliable and cost-efficient platform that ensures faultless and timely message delivery across channels.

Hyber also provides you with detailed reports showing the performance of your campaigns in real time online: delivered/not delivered; delivered through your chosen messenger(s), SMS or push; accepted/not accepted; and reasons for non-delivery.

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Our network encompasses 900+ mobile operators, with over 240 directly connected to GMS, which grants instant message delivery to any place on Earth


GMS’ multichannel messaging platform grants you access to multiple communication channels, which can be used depending on your business needs

International recognition

GMS was the first SMS services provider in Ukraine and has grown to become a recognized international messaging provider

Global presence  

GMS has six offices located all over the globe, and an HQ in Baar, Switzerland, meaning wherever you are, GMS is there for you


GMS sets and follows high standards of security, recognized by ISO certifications

Success cases

More than 400 brands enhance their audience interaction with multichannel communications, voice and customer engagement tools from GMS

Let’s grow your business together

Contact us to find out how you can benefit from our expertize