Chatbots bring a high degree of added value to companies
Chatbots bring a high degree of added value to companies. Use them to help increase engagement, enable transactions, raise the level of consideration and provide support. A Viber user survey shows that 3 of 4 users chat with bots from a brand they know or like; more than 75% already chat with various bots on their messaging apps, and 80% believe that bots improve customer service.
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