Inform
Transactional messages help your customers stay on top of their account balance, deliveries and purchase receipts
Engage
Liven up your offers with images, files and CTA buttons
Interact
Leverage Viber’s 2-way capabilities to resolve customer issues and gather feedback
Bring your customer communication to new heights with Viber Business Messaging.
Amplify your campaigns through Viber’s rich content capabilities.
engage with your audience via a familiar channel
provide timely support and advice thanks to Viber’s
2-way capabilities
interact with them at multiple touchpoints
win customers over with thoughtful, well-timed,
actionable messages
Use Viber Chatbots to improve customer experience while
unburdening your first-line teams.
Use Viber Chatbots to improve customer experience while unburdening your first-line teams.
Customize user flow with predefined actions
Strengthen your message with rich media
Access relevant analytics and reports
Extend your customer reach through rich, secure, and engaging conversations
Two way communication capablities
End-to-end encryption
Branded unified Business Account for all types of messages
Engaging content
Easily integrates with CRM and ERP systems
You may use Viber Business Messages as a standalone product, or as a part of GMS Business Communication Suite — our robust CPaaS solution
Empowering businesses to build connections, drive
engagement, and accelerate growth
are Highly Satisfied
900
in 200 countries
16
in the market
ISO
and ISO 9001
8 bn
messages processed
per year
INDUSTRY
CEO, ROCCO Research
and gain deeper insights
viber messages
As a reliable communication channel, Viber can boost your brand’s reputation and fulfil the Friedman doctrine. But how? Click the link to know more.
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How do you support your customers throughout their whole journey, providing a smooth experience? GMS explains how brands can support customers using Viber.
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