Why WhatsApp Business Messaging
WhatsApp is a popular free messaging app, allowing voice and video communication in 180 countries with over 1.5 billion registered users
Every time a customer contacts you via your WhatsApp business account, a free two-way dialogue (consisting of a session message) is initiated. This ensures a seamless experience for the customer, improving satisfaction.
Informative, content-rich two-way message exchange
Every time the customer contacts you via your WhatsApp business account, a free two-way dialogue (consisting of a session message) is initiated. This ensures a seamless experience for the customer, improving satisfaction. It is enough for the customer to reply to your transactional message or ask a question proactively.
Being able to conduct a dialogue with several customers simultaneously increases the efficiency of the customer support service and reduces the wait time. Meanwhile, real-time communication improves the overall customer experience. Get in touch with your customers and provide a more personalized service through personal online support 24/7.
Use WhatsApp business messages to send images, audio files, short videos, documents and text messages to users around the world, increase your website traffic, and boost cross-selling.
Be visible and trusted
Improve your brand awareness with an official WhatsApp business account. A branded business account provides you with a dedicated “about” section, contact details, and links to drive people to your website. These accounts aren’t just about appearance – they also improve trust and transparency, providing an easy way for users to clearly identify your account and control their interactions with your business.
Ensures data protection for both the customer and business, as all messages are encrypted: only the recipient and the sender have the digital key needed to unlock and read them. For added protection, every message sent has its own unique encryption key.Get started
Communicate with customers using one of the world’s most popular messengers.
WhatsApp offers 2 types of business messages
WhatsApp templated messages
- Text only
- Only transactional messages
- Up to 1,000 characters
- Pre-approved templates only
WhatsApp session messages
- Text and media files (pictures, documents, video, audio)
- Only transactional messages
- No need to approve templates before sending
- Free within a 24-hour window initiated by an inbound message from the user
Learn more about WhatsApp Commerce Policy.
Use WhatsApp Business Messaging to grow customer loyalty. Bring your customer experience to the next level!Get started
Our network encompasses 900+ mobile operators, with over 240 directly connected to GMS, which grants instant message delivery to any place on Earth
GMS’ multichannel messaging platform grants you access to multiple communication channels, which can be used depending on your business needs
GMS was the first SMS services provider in Ukraine and has grown to become a recognized international messaging provider
GMS has six offices located all over the globe, and an HQ in Baar, Switzerland, meaning wherever you are, GMS is there for you
GMS sets and follows high standards of security, recognized by ISO certifications
More than 400 brands enhance their audience interaction with multichannel communications, voice and customer engagement tools from GMS
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