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Viber services

GMS has been a proud partner of Viber since 2015 and offers a full range of Viber services to our customers worldwide. We provide you with turnkey solutions tailored to fit your marketing strategy.

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Viber services

It’s no longer breaking news that over-the-tops (OTTs) are a huge trend in the messaging industry. The shift from traditional single-channel communication to multi-channel communication is undeniable. 2.3 billion of the world’s people owned smartphones in 2017, a number which is expected to touch 2.8 billion by 2020, according to the statistics portal Statista. Among them — Viber’s 1 billion users in 193 countries.

OTTs have proliferated and are to be encountered everywhere. Competition is severe. In the midst of all these OTTs, Viber stands out, offering multiple safe and creative tools for companies to enhance their communications with customers.

GMS provides the following Viber services worldwide:

Viber — key facts and features

bln registered subscribers worldwide
penetration in CIS
TOP 10
one of the top 10 most popular apps
messages sent per day per user
average launch per day
Viber users send stickers daily
Viber users make voice and video calls daily
Viber users share photos and videos daily
free and highly secure connection, built-in end-to-end encryption

Viber coverage

  • 1 billion
  • users in 193 countries
  • 76%
  • penetration rate in CIS
  • Algeria, Tunisia, Ethiopia, Libya, South Africa
  • Australia/NZ
  • Russia, Ukraine, Hungary, Balkans
  • Brazil, Mexico, Colombia
  • Egypt, Turkey, Kuwait, Iraq
  • US
  • Philippines, Vietnam, Myanmar, Sri Lanka, India
  • France, UK, Germany, Ireland, Benelux, Sweden

GMS has been Viber`s official partner since 2015

Maximum security by default

Security is a big concern of today’s users and rightly so. But Viber users need not worry because Viber has end-to-end encryption in place by default. No need to manually configure it, no need to activate anything, it’s all already there and set up. Thanks to this end-to-end encryption, Viber itself is not able to access chat transcripts or listen in on calls, thereby eliminating any chance of private details being shared with anybody. Also, once delivered, no messages are stored on Viber’s servers.

GMS sets and follows high standards of security, recognized by ISO certifications. For more details about our security standards, click here.

User privacy and security is our top priority. All messages between clients and servers are encrypted and can only be viewed on the client`s devices.

Viber servers are provided via a private cloud
Servers are fully secured with a firewall
Viber does not save message content

Getting started

Contact us
Sign a contract
Fill in the Service Qualification Form
Start messaging!

GMS and Viber cooperation

We are proud of our partnership with Viber and happy to develop and improve Viber services together. Recently, GMS and Viber held a joint event in Kiev, Ukraine, where we shared our expert knowledge about Viber benefits for businesses. More information about the event here.


More than 400 happy businesses already send Viber Business Messages to their clients. Get inspired by successful cases.

Use cases


Viber service via GMS as an additional channel for abandoned cart recovery has increased the turnover by 10%. This is a significant figure when it comes to online sales.


Allo’s promo campaign conversion rates and subsequent sales increased by 22%. Contacts via mobile phone (OTT messengers and SMS) proved to be most efficient and cost-effective for different types of campaigns and promos.


With the help of GMS, METRO’s promo campaign conversion rate doubled. For “Open doors” campaigns traffic to stores increased by 10%. In 2018, METRO plans to increase Viber traffic to up to 4 million Viber messages a month.

Let`s grow your business together

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*Minimum volume - 50 000 Viber messages/month

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